Zyntra Hub

Data deletion instructions

Delete your account and personal data at any time, yourself or by asking us.

Last updated: 2 November 2026

You can delete your Zyntra account and the personal data linked to it at any time. This page explains how, and what happens to your data. It also serves as the data deletion instructions for apps that use Meta platforms, such as Zyntra Connect.

Delete your account yourself

  1. Sign in to your Zyntra account.
  2. Open Profile and scroll to Your data.
  3. Optionally choose Download my data to keep a copy.
  4. Choose Delete account, confirm your password (and authenticator code if two-factor authentication is on), and type the confirmation phrase.

If you are the only owner of an organization, first make another member an owner or delete the organization, so that your colleagues are not left without anyone to manage it.

Ask us to delete your data

If you cannot sign in, or you want data deleted that is not linked to an account (for example, an email you sent us), email contact@zyntrahub.in with the subject "Data deletion request" from the email address concerned. We may ask you to confirm your identity. We complete requests within 30 days and confirm by email.

What happens when you delete

  • You are signed out of every device immediately.
  • Your name, email address, password and two-factor settings are overwritten immediately, and the account record is removed permanently within 30 days.
  • Your memberships in organizations end.
  • Security audit records are kept for up to two years to investigate misuse, as allowed by law, and are then deleted.
  • A confirmation is sent to your email address.

Customers of businesses that use Zyntra Connect

If you talked to a business on WhatsApp and that business uses Zyntra Connect, the business controls your conversation data. Please ask the business to delete it; they can remove your contact and conversations. If you cannot reach them, write to us and we will pass your request on and help them respond.

Organization deletion

Organization owners can delete an organization from its settings. Every member loses access at once, and all of the organization's data is permanently removed 30 days later.